What is Customer Advocacy? This is where the customer’s needs are put first. Their one goal is to find new ways to aid their customers and provide solution-based hand through your products. This plays a big role in improving your…

5 SAAS renewal challenges Startup offerings that are well accepted by their customers are proliferating at a high rate and this is something that we see happen very frequently in the last 5 years. With expanding, customer base and competition…

What is Customer Success Management?  Customer success management is to supervise your company’s customer success officials and to build up a quintessential customer success strategy to proactively appraise, captivate and retain the customers. It is the process where a healthy,…

There’s no doubt that one hasn’t heard about the importance of Customer Success. It is an extended version of customer care and is now a key accommodation in every company. It is neither magic nor short-term but it actually challenges…